Bonyan ERP
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How do I subscribe or renew, pay, and find my invoices?

اقرأه بالعربيّة

What you will do

From Subscription & billing you see your plan and what is left of it. From there you subscribe, renew or change your plan, pay, and download your invoices.

Before you start

  • Confirm your email first. Payment does not start before it is confirmed. If you have not confirmed it, the home page shows a notice with a Resend activation link button. Open the link in your email, then come back to pay.
  • Prices are in US dollars. If you pay with InstaPay or Vodafone Cash, the amount is worked out in Egyptian pounds at the transfer step.
  • Your data is always kept, even after the subscription ends.

Steps

From Subscription & billing on the free trial to Plans & upgrade and choosing Professional, then Checkout, choosing InstaPay and Continue: the Amount Due and placeholder account details, then uploading the receipt photo and Confirm Payment shows Request Received
  1. Open Subscription & billing in the sidebar.
  2. Open the Plans & upgrade tab, and choose Monthly or Yearly.
  3. Choose the plan, then click the button at the bottom of the page:
    • Subscribe now if you are on the free trial and chose the same plan.
    • Upgrade Now if you chose a higher plan.
    • Renew Subscription Now if your subscription has ended.
  4. In Checkout, check the Order Summary. Then choose the Payment Method: InstaPay, Vodafone Cash or PayPal, and click Continue.
  5. Transfer the Amount Due to the account or wallet shown. You can copy the number with the Copy button.
  6. Upload a photo of the receipt in Payment Receipt, and enter the Reference Number if you have one. Then click Confirm Payment.
  7. "Request Received" appears. The Bonyan team reviews the transfer and activates your subscription.

If you choose PayPal, you pay in dollars on the same page, and the subscription is activated once the payment succeeds.

What changes after you save and confirm payment

  • After the transfer is reviewed, the Status becomes Active, the invoice appears in Invoices, and you get an email.
  • Until the transfer is reviewed, the screen says it is under review. In Overview, under "Your ongoing operations", you see "Your transfer is awaiting review by the Bonyan team", and the button becomes Payment under review. So do not pay a second time.
  • If you pay during the free trial, the paid month starts on the day you pay, not when the trial ends. The trial days you had left are not added to it.
  • An upgrade to a higher plan is activated once the payment succeeds.

Your plan usage

In the Overview tab you see the Plan, Status, Billing Cycle and Expiry Date. Below them is Your plan usage: for each type, how many you have now, the limit in your plan, and what is left.

  • When you get close to the limit, "Near the limit" appears.
  • When you reach it, Upgrade Subscription appears on that list instead of the add button.

Invoices

After the transfer is approved: Active in Overview, then the Invoices tab, choosing English as the Invoice language and clicking the download icon

In the Invoices tab you see each invoice: Invoice Number, Date, Amount and Status. Choose the Invoice language, then click the download icon. The invoice downloads as a PDF file.

When the subscription ends

  • The account becomes view only. "Subscription expired — account is view only" appears at the top of every page, with a Renew Subscription Now button.
  • You can still see all your data. But any add or edit is refused with a message that appears in Arabic: ⁨«وضع العرض فقط»⁩ ("View only").
  • In Your plan usage, every type shows "Not available on your plan". This is because the subscription ended, not because of your plan.
  • After you renew, adding and editing work again.

Permission you need

Everyone who signs in sees Subscription & billing, including employees. Any of them can start a payment. The My data tab is for the account owner only.

If you can't find the button

  • A message in Arabic appeared, ⁨«يُرجى تأكيد بريدك الإلكتروني قبل إتمام الدفع.»⁩ ("Please confirm your email before completing payment"): confirm your email from the notice on the home page, then come back to pay.
  • "Please upload a payment receipt" appeared: upload a photo of the receipt first (up to 5 MB), then click Confirm Payment.
  • The account or wallet details do not show at the transfer step: click Contact Support.
  • You do not see the add button on a list, and you see Upgrade Subscription: you reached your plan's limit, or your subscription ended.
  • Payment under review appears: you sent your receipt and it is waiting for the Bonyan team to review it. Your subscription is activated after that, and you get an email.
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